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SmartArb

FAQ

Can’t find an answer? Write to the Secretariat.

How is arbitration different from court?

The parties choose the arbitrators, language and seat; the process is confidential and the award is final, with no appeal on the merits.

Can I attend hearings online?

Yes. Hearings are held online, in person or in a hybrid format — every participant receives the conference link automatically.

How are the fees calculated?

From the published schedules: amount in dispute, procedure, number of arbitrators and additional services. Use the calculator.

Do I need an arbitration clause in my contract?

Yes — a case proceeds on the basis of the parties’ arbitration agreement: a clause in the contract or a separate agreement.

How are documents signed?

Procedural documents and awards are signed with a qualified electronic signature, including E-IMZO.

Which languages can the proceedings be in?

Russian, English and Uzbek — set by the parties’ agreement or by the tribunal.